Past
Abtel was established in 1993 to deliver a professional telephone based marketing function that could be
used to extend, supplement, and even substitute our clients’ in-house resource.
We have:
Experienced steady growth for the past fifteen years
Built an enviable reputation in our marketplace
Separate specialist teams for both inbound and outbound telemarketing campaigns
Made and taken more than 10,000,000 calls for our clients
45 full and part time employees
Worked with large multi-national companies, SMEs and one-man companies
In November 2000 we moved from our centrally located offices in Dunfermline to our larger, purpose built
contact centre, just a stone’s throw away from the famous Forth Road & Rail Bridges.
Around the same time, Abtel attained Investors In People (IIP) recognition. In January 2002 Abtel
purchased Replyline, a leading web-enabled customer contact centre based in Edinburgh.