Client: UK Business Advisory Body

Our clients control the National Standard which sets out a level of good practice for training and developing people to achieve business goals.

Our client is keen to understand its customer profiles and has an active Customer Retention Management strategy in place to address this. Abtel play a pivotal role in providing a host of integrated services including:

Business development campaigns
Appointment setting campaigns for business advisors
Customer satisfaction surveys
Non member surveys
Database build/cleanse/augmentation
Event attendance management

We have provided these services to various Local Enterprise Companies for several years and have been the foundation for an excellent ongoing relationship.

We are always happy to discuss how we can provide an integrated approach to Customer Retention.